I’ve ported my popular (that means more than one person is using it. ;)) hacks from version 2.1 of Hesk to the new 2.2. You can read the whole tutorial on my wiki: http://wiki.cornempire.net/hesk/hesk22/
For those upgrading, you will need to reapply the hack to the new files. The differences were pretty minor between 2.1 and 2.2. I’ll outline the differences here:
- The line numbers are different for the files
- The function print_add_ticket_start that you need to add needs a few additional lines to bring in the global stylesheets. This was not required in 2.1
- I also made a small tweak to this function so that there is no category selected by default, allowing you to select the default category via the dropdown box. Previously, this would have been unselectable.
I’m working on a screencast of applying this hack for those who are more visual learners. So stay tuned for that.